Privacy Policy
How we protect and manage your personal data
Data Protection Policy
Last updated: March 3, 2026
1. Information We Collect
We may collect several types of information from and about users of our website to provide a better shopping experience:
Personal Information
- Name, email address, and phone number
- Physical address for delivery and installation
- Securely processed payment information
- Communication preferences
Technical Information
- IP address and browser type
- Pages visited and time spent on our site
2. How We Use Your Information
Your data allows us to provide a seamless service from workshop to window:
- Fulfillment: To process and deliver your curtain orders.
- Support: To provide customer assistance and technical support.
- Updates: To communicate regarding order status and installation schedules.
- Marketing: To send newsletters (only with your explicit consent).
3. Data Security
We implement high-level security measures to ensure your information remains private:
- SSL encryption for all data transmissions
- Secure, encrypted payment gateways
- Strict internal employee access restrictions
- Regular system security audits
4. Your Rights
Under the Data Protection Act, you have specific rights regarding your information:
Access & Correction
You can request a copy of your data or update inaccurate details at any time.Right to Erasure
You may request the deletion of your personal data from our active systems.Privacy Concerns?
If you have questions about your data or wish to exercise your rights, please contact our privacy team:
- Email: info@windoorstar.co.ke
- Phone: +254 720 111696